Terms and Conditions

Welcome to Havenhush LLC — Your Path to Wellness Starts Here

Thank you for visiting havenhush.store! We’re thrilled to have you here. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from Havenhush LLC (“Havenhush,” “we,” “us,” or “our”).
By accessing or using our website and/or purchasing our products, you agree to these Terms. If you do not agree, please refrain from using the site or making purchases.

1. Agreement to Terms

By using havenhush.store, you acknowledge that you have read, understood, and agree to be bound by these Terms. Havenhush LLC may update these Terms at any time. Continued use of our website after updates means you accept the revised Terms.

2. Description of Services and Products

Havenhush LLC offers a curated selection of health and wellness products, including but not limited to:

  • Nutritional supplements
  • Wellness accessories
  • Personal care and relaxation products

We strive to ensure all product descriptions and images are accurate. However, minor variations in color or appearance may occur due to display settings or manufacturing updates.

3. Account Registration and Security

Creating an account allows you to track orders and manage purchases. When registering, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your login details and for all activity under your account.
If you suspect unauthorized use, please notify us immediately at support@havenhush.store.

4. Product Information and Pricing

All prices are in U.S. Dollars (USD). While we strive for accuracy, errors may occur. If a pricing or availability error is identified after you place an order, we will contact you before processing the order.
Prices and product availability are subject to change without notice.

5. Order Acceptance and Payment

When you place an order, you are making an offer to purchase. We reserve the right to decline or cancel any order at our discretion.
Accepted payment methods include:

  • Major Credit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay
  • Google Pay

Payment is processed at checkout. By submitting payment, you confirm authorization to use the chosen method.

6. Shipping and Delivery (USA Only)

We currently ship orders only within the United States.

  • Processing Time: 1-2 business days
  • Delivery Time: 3-6 business days (depending on location and carrier)

Once shipped, you will receive a tracking number. Delivery times are estimates only; Havenhush LLC is not responsible for carrier delays.

7. Returns and Refunds — 30-Day Happiness Guarantee

We want you to love your purchase! If you’re unsatisfied for any reason, you may return your order within 30 days of delivery for a full refund.

Return Process:

  1. Contact us at support@havenhush.store to initiate a return.
  2. Items must be unused and in their original packaging.
  3. Refunds will be issued to the original payment method within 7-10 business days after we receive and inspect the returned item.

Free returns are available on eligible U.S. orders.

8. Warranty and Disclaimers

We provide a 1-year warranty against defects in materials and workmanship under normal use.
This warranty does not cover damage from misuse, accidents, or unauthorized modifications.

Disclaimer:
Our website and products are provided “as is” and “as available.” Havenhush LLC makes no express or implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Always consult a healthcare professional before using any wellness product. Our products are not intended to diagnose, treat, cure, or prevent disease.

9. Limitation of Liability

To the fullest extent permitted by law, Havenhush LLC shall not be liable for indirect, incidental, or consequential damages resulting from your use of our website or products.
Our total liability shall not exceed the amount paid by you for the product(s) in question during the six months preceding the claim.

10. Intellectual Property Rights

All website content — including text, images, graphics, logos, and design — is the property of Havenhush LLC and protected under U.S. copyright and trademark law.
No content may be reproduced, distributed, or modified without prior written consent.

11. User Conduct

You agree not to:

  • Post or transmit unlawful or harmful content
  • Impersonate another person or entity
  • Interfere with website operations or security
  • Upload unsolicited advertising, spam, or harmful code

We reserve the right to restrict access or terminate accounts violating these guidelines.

12. Privacy and Data Protection

Your privacy matters to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal data. By using our site, you consent to our privacy practices.

13. Termination of Service

We may suspend or terminate access to our website at any time, without prior notice, for any reason, including violation of these Terms.
You may close your account by contacting support@havenhush.store.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Kentucky, without regard to conflict-of-law principles.
Any disputes shall be resolved exclusively in the state or federal courts located in Louisville, Kentucky, and you consent to that jurisdiction.

15. Changes to These Terms

We may update these Terms occasionally to reflect operational, legal, or regulatory changes. Updates take effect immediately upon posting. Continued use of the website after changes means you accept the updated Terms.

16. Contact Information

Company Name: Havenhush LLC
Address: 3555 Springhurst Blvd, Louisville, KY 40241, USA
Phone: +1 (859) 737-5945
Email: support@havenhush.store
Hours: Mon–Fri 9 AM – 5 PM EST