Basics Adjustable Dumbbell Hand Weight Set – Black, Compact and Versatile

Return and Refund Policy

Havenhush LLC: Your Happiness Guaranteed – Our Return & Refund Policy 

At Havenhush LLC, your well-being is our top priority. We’re confident you’ll love our products, but if for any reason you’re not completely satisfied, we’ve made our return and exchange process as easy and hassle-free as possible. We want you to feel confident and secure when shopping with us. That’s why we offer a generous 30-day return policy with FREE return shipping!

1. Return Policy Overview: Shop with Confidence!

We understand that sometimes things just don’t work out. That’s why we offer a 30-day return window for most items. If you’re not completely happy with your purchase, simply return it to us within 30 days of receiving it, and we’ll gladly provide a refund or exchange. And the best part? Return shipping is FREE!

2. What Can Be Returned? (Almost Anything!)

We want to make returns simple, but here are a few guidelines:

• Items must be returned within 30 days of the original delivery date.
• Items should be returned in their original packaging, if possible. Don’t worry if you don’t have it anymore, just send it back safely!
• We can only accept returns for items purchased directly from havenhush LLC (either through our website or directly from us).
• While we hope you’re happy with everything, we do reserve the right to refuse a return if it’s obvious the item has been heavily used or intentionally damaged. We trust you’ll understand!

3. Return Process: Easy as 1-2-3! 

Returning an item is a breeze! Just follow these simple steps:

1. Contact Us:Email us at support@havenhush.store or call us at +1(859)-737-5945 (Monday-Friday, 9 AM – 5 PM EST). Let us know you’d like to return an item and tell us why (optional, but helpful!).
2. Receive Your FREE Return Label: We’ll email you a prepaid shipping label. Simply print it out.
3. Pack & Ship: Securely package the item and attach the return label to the outside of the box. Drop it off at your nearest shipping location (e.g., USPS, UPS, or FedEx—whichever the label indicates).

4. Refund Methods and Timeframes: Getting Your Money Back Quickly 

Once we receive your returned item, we’ll process your refund within 5-7 business days. Here’s how you’ll receive your refund:

• Original Payment Method: Your refund will be credited back to the original payment method used for the purchase (credit card, debit card, PayPal, etc.).
• Processing Time: Please allow a few extra days for your bank or credit card company to process the refund and post it to your account.
• Questions? If you haven’t received your refund within 10 business days of us confirming the return, please contact us at support@havenhush.store.

5. Exchange Policy: Get the Perfect Fit! 

Need a different size or color? No problem! We offer easy exchanges for the same product. Here’s how it works:

• Contact Us:Email us at support@havenhush.store or call us at
• +1(859)-737-5945
•  within 30 days of receiving your order. Let us know what you’d like to exchange your item for (e.g., a different size or color).
• Follow Return Steps: We’ll provide you with a FREE return shipping label to send back the original item.
• New Item Shipped: Once we receive the returned item, we’ll ship out your new item right away (subject to availability). You’ll receive a tracking number via email.

6. Return Shipping: It’s on Us! 

We believe in making returns as easy as possible. That’s why we offer FREE return shipping on all eligible returns. We’ll provide you with a prepaid shipping label via email. Just print it, attach it to your package, and drop it off!

7. Damaged or Defective Items: We’ll Make It Right! 

If you receive a damaged or defective item, please contact us immediately at support@havenhush.store or call us at +1(859)-737-5945.We’ll work with you to resolve the issue quickly and efficiently. We may ask for photos of the damage to help us understand the problem.

We will either replace the item at no cost to you or issue a full refund, whichever you prefer.

8. Non-Returnable Items: A Few Exceptions

For hygiene and safety reasons, some items are non-returnable. These include:

• Opened or used personal care items (e.g., toothbrushes, skincare products) unless defective.
• Downloadable software or digital products.
• Gift cards.

9. International Returns (If Applicable—Add if you ship internationally; otherwise, remove this section):

[If you ship internationally, provide details about international return shipping costs, procedures, and any specific restrictions.]

Due to the complexities of international shipping, customers are responsible for the cost of return shipping for international orders. Please contact us for specific instructions and to discuss return options.

10. Contact Information for Return Questions: We’re Here to Help! 

Have questions about our return and refund policy? We’re happy to help!

• Contact Us:

   Company: Havenhush LLC

  Address: 3555 SPRINGHURST BLVD, LOUISVILLE, Kentucky 40241

  Phone: +1 (859)-737-5945

  Email: support@havenhush.store

  Service Hours: 9 AM – 5 PM EST, Monday – Friday

At Havenhush LLC, we’re committed to providing you with the best possible shopping experience. We stand behind our products, and our return policy is just one way we show it. Shop with confidence! We’re here for you.